Follow
Ken Bates
Ken Bates
Lecturer in Accounting, Vivtoria University of Wellington
Verified email at vuw.ac.nz - Homepage
Title
Cited by
Cited by
Year
Linking service to profit: the business case for service excellence
K Bates, H Bates, R Johnston
International Journal of Service Industry Management, 2003
1262003
Accounting is from Mars, marketing is from Venus: establishing common ground for the concept of customer profitability
R Gleaves, J Burton, J Kitshoff, K Bates, M Whittington
Journal of Marketing Management 24 (7-8), 825-845, 2008
752008
Rationality, politics and healthcare costing
K Bates, TJ Brignall
Financial Accountability & Management 9 (1), 27-44, 1993
361993
The customer is king. Enthroned or in exile? An analysis of the level of customer focus in leading management accounting textbooks
K Bates, M Whittington
Accounting Education: an international journal 18 (3), 291-317, 2009
282009
M&A as success
M Whittington, K Bates
Mergers and acquisitions, 27-62, 2007
142007
The incidence and perceived managerial merit of customer accounting in New Zealand
FA Tanima, K Bates
Pacific Accounting Review, 2015
132015
The incidence and perceived managerial merit of customer accounting in New Zealand
FA Tanima, K Bates
Available at SSRN 2028668, 2011
72011
Intense Competition, Revised Strategies and Financial Performance in the UK Food Retailing Sector
K Bates, M Whittington
AND STRUCTURES IN THE AGRO-FOOD INDUSTRIES, 1997
61997
Activity‐Based Costing
K Bates
Wiley Encyclopedia of Management, 1-2, 2015
22015
Costing Systems and the Spare Capacity Conundrum: Avoiding the Death Spiral
K Bates, JH Bradshaw
Available at SSRN 2028699, 2011
22011
Costing and competition.
K Bates, S Brignall
Health Services Management 90 (7), 19-21, 1994
11994
An investigation into customer accounting in customer-focused organisations
K Bates
Victoria University of Wellington, 2016
2016
Accounting is from Mars, marketing is from Venus: establishing common ground for the concept of customer profitability and Mark Whittington
R Gleaves, J Burton, J Kitshoff, K Bates
The Marketing/Accounting Interface, 173-192, 2013
2013
The incidence and perceived managerial merit of customer accounting in New Zealand
K Bates, F Tanima
Victoria University of Wellington, 2011
2011
Handbook of Management Accounting Research, Volume. 2
K Bates
Journal of Accounting & Organizational Change, 2009
2009
Forecasting financials
M Whittington, KEN BATES
Financial Times Handbook of Management, 441, 2004
2004
Branding the Ingredients of the Car
H Bates, K Bates
Does management accounting adequately support a customer-focussed strategy?
K Bates
Customer profitability analysis: still the missing dimension? An analysis of the level of customer focus in leading management accounting textbooks.
K Bates, M Whittington
The system can't perform the operation now. Try again later.
Articles 1–19