| Decoding the DNA of the Toyota production system S Spear, HK Bowen Harvard business review 77, 96-108, 1999 | 2514 | 1999 |
| Fixing health care from the inside, today SJ Spear Harvard business review 83 (9), 78, 2005 | 730 | 2005 |
| Learning to lead at Toyota SJ Spear Harvard business review 82 (5), 78-91, 2004 | 687 | 2004 |
| Operational failures and interruptions in hospital nursing AL Tucker, SJ Spear Health services research 41 (3p1), 643-662, 2006 | 520 | 2006 |
| When problem solving prevents organizational learning AL Tucker, AC Edmondson, S Spear Journal of Organizational Change Management 15 (2), 122-137, 2002 | 409 | 2002 |
| Ambiguity and workarounds as contributors to medical error SJ Spear, M Schmidhofer Annals of Internal Medicine 142 (8), 627-630, 2005 | 191 | 2005 |
| Chasing the rabbit: how market leaders outdistance the competition and how great companies can catch up and win SJ Spear (No Title), 2009 | 186 | 2009 |
| Driving improvement in patient care: lessons from Toyota DN Thompson, GA Wolf, SJ Spear JONA: The Journal of Nursing Administration 33 (11), 585-595, 2003 | 141 | 2003 |
| Medical education as a process management problem EG Armstrong, M Mackey, SJ Spear Academic Medicine 79 (8), 721-728, 2004 | 136 | 2004 |
| High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition SJ Spear McGraw-Hill Education, 2009 | 119 | 2009 |
| Using real-time problem solving to eliminate central line infections RP Shannon, D Frndak, N Grunden, JC Lloyd, C Herbert, B Patel, ... The Joint Commission Journal on Quality and Patient Safety 32 (9), 479-487, 2006 | 119 | 2006 |
| The Toyota production system: An example of managing complex social/technical systems. 5 rules for designing, operating, and improving activities, activity-connections, and … SJ Spear Harvard University, 1999 | 88 | 1999 |
| Fixing healthcare from the inside: teaching residents to heal broken delivery processes as they heal sick patients SJ Spear Academic Medicine 81 (10), S144-S149, 2006 | 43 | 2006 |
| The essence of just-in-time: embedding diagnostic tests in work-systems to achieve operational excellence SJ Spear Production Planning & Control 13 (8), 754-767, 2002 | 35 | 2002 |
| Decoding the DNA of the Toyota production system HK Bowen, S Spear Harvard Business Review 99, 1999 | 31 | 1999 |
| Decodificando o DNA do Sistema Toyota de Produção S Spear, HK Bowen Harvard Business Review, 97-106, 1999 | 28 | 1999 |
| Just-in-Time in practice at Toyota: Rules-in-Use for building self-diagnostic, adaptive work-systems SJ Spear Division of Research, Harvard Business School, 2002 | 12 | 2002 |
| How Toyota turns workers into problem solvers SJ Johnston, S Spear Harvard Business School Working Knowledge 26, 2001 | 12 | 2001 |
| Aprendiendo a liderar en Toyota SJ Spear Harvard Business Review 82 (5), 68-78, 2004 | 11 | 2004 |
| Deaconess-Glover Hospital (C) SJ Spear, J Kenagy Harvard Business School, 2005 | 10 | 2005 |
Amy EdmondsonNovartis Professor of Leadership and Management, Harvard Business SchoolVerified email at hbs.edu
