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Marianna Sigala
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Cited by
Cited by
Year
Smart tourism: foundations and developments
U Gretzel, M Sigala, Z Xiang, C Koo
Electronic markets 25 (3), 179-188, 2015
16172015
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research
M Sigala
Journal of business research 117, 312-321, 2020
13972020
Social media in travel, tourism and hospitality: Theory, practice and cases
M Sigala, E Christou, U Gretzel
Ashgate Publishing, Ltd., 2012
6592012
Integrating customer relationship management in hotel operations: managerial and operational implications
M Sigala
International Journal of Hospitality Management 24 (3), 391-413, 2005
4052005
Knowledge management, social media and employee creativity
M Sigala, K Chalkiti
International Journal of Hospitality Management 45, 44-58, 2015
3482015
Collaborative commerce in tourism: implications for research and industry
M Sigala
Current issues in Tourism 20 (4), 346-355, 2017
3092017
A supply chain management approach for investigating the role of tour operators on sustainable tourism: the case of TUI
M Sigala
Journal of cleaner production 16 (15), 1589-1599, 2008
3092008
International cultural tourism: Management, implications and cases
D Leslie, M Sigala
Routledge, 2005
2402005
Customer engagement in a big data world
W Kunz, L Aksoy, Y Bart, K Heinonen, S Kabadayi, FV Ordenes, M Sigala, ...
Journal of Services Marketing, 2017
2262017
eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence
M Sigala
Computers in Human Behavior 27 (2), 655-661, 2011
2132011
The information and communication technologies productivity impact on the UK hotel sector
M Sigala
International journal of operations & production management, 2003
2132003
New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories
M Sigala
Tourism management perspectives 25, 151-155, 2018
2102018
The evolution of internet pedagogy: Benefits for tourism and hospitality education
M Sigala
Journal of Hospitality, Leisure, Sport and Tourism Education 1 (2), 29-45, 2002
2102002
Social networks and customer involvement in new service development (NSD): the case of www. mystarbucksidea. com
M Sigala
International Journal of Contemporary Hospitality Management, 2012
2072012
Progress on robotics in hospitality and tourism: a review of the literature
S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster
Journal of Hospitality and Tourism Technology, 2019
1982019
Integrating Web 2.0 in e-learning environments: a socio-technical approach
M Sigala
Int. J. Knowl. Learn. 3 (6), 628-648, 2007
1962007
Trends and issues in tourism and hospitality higher education: Visioning the future
M Sigala, T Baum
Tourism and hospitality research 4 (4), 367-376, 2003
1942003
The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor’s funware
M Sigala
Electronic markets 25 (3), 189-209, 2015
1932015
Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector
M Sigala
Journal of travel & tourism marketing 16 (2-3), 39-60, 2004
1932004
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support
M Sigala
The service Industries journal 29 (10), 1341-1358, 2009
1842009
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