| Behavior aware service staffing DD Cho, KM Bretthauer, KD Cattani, AF Mills Production and Operations Management 28 (5), 1285-1304, 2019 | 15 | 2019 |
| Financial Outcomes Associated With the COVID-19 Pandemic in California Hospitals Y Wang, AE Witman, DD Cho, ED Watson JAMA Health Forum 3 (9), e223056-e223056, 2022 | 14 | 2022 |
| The Patient Patient: The Performance of Traditional versus Open‐Access Scheduling Policies D Cho, K Cattani Decision Sciences 50 (4), 756-785, 2019 | 7 | 2019 |
| Tele-medicine question response service: Analysis of benefits and costs DD Cho, JM Stauffer Omega 111, 102664, 2022 | 3 | 2022 |
| Patient-to-nurse ratios: Balancing quality, nurse turnover, and cost DD Cho, KM Bretthauer, J Schoenfelder Health Care Management Science 26 (4), 807-826, 2023 | 1 | 2023 |
| Behavior, flexibility, and quality in service operations management DD Cho Indiana University, 2015 | 1 | 2015 |
