Follow
Alexandra Medina-Borja
Title
Cited by
Cited by
Year
Editorial column—smart things as service providers: a call for convergence of disciplines to build a research agenda for the service systems of the future
A Medina-Borja
Service Science 7 (1), ii-v, 2015
992015
Modeling social services performance: a four-stage DEA approach to evaluate fundraising efficiency, capacity building, service quality, and effectiveness in the nonprofit sector
A Medina-Borja, K Triantis
Annals of Operations Research 221 (1), 285-307, 2014
592014
Large-scale data envelopment analysis (DEA) implementation: a strategic performance management approach
A Medina-Borja, KS Pasupathy, K Triantis
Journal of the Operational Research Society 58 (8), 1084-1098, 2007
592007
A conceptual framework to evaluate performance of non-profit social service organisations
A Medina-Borja, K Triantis
International Journal of Technology Management 37 (1-2), 147-161, 2007
552007
The use of focus groups for minority engineering program assessment
EMV Aken, B Watford, A Medina‐Borja
Journal of Engineering Education 88 (3), 333-343, 1999
351999
Uncovering complex relationships in system dynamics modeling: Exploring the use of CART, CHAID and SEM
A Medina-Borja, KS Pasupathy
Proceedings of the 25th International System Dynamics Conference, August …, 2007
33*2007
Integrating Excel, Access, and Visual Basic to deploy performance measurement and evaluation at the American Red Cross
KS Pasupathy, A Medina-Borja
Interfaces 38 (4), 324-337, 2008
262008
Smart human-centered service systems of the future
A Medina-Borja
Future Services & Societal Systems in Society 5, 2017
172017
A methodology to evaluate outcome performance in social services and government agencies
A Medina-Borja, K Triantis
ASQ World Conference on Quality and Improvement Proceedings, 707, 2001
142001
A non-parametric approach to evaluate the performance of social service organizations
NA Medina-Borja
Virginia Polytechnic Institute and State University, 2002
122002
Uncovering complex relationships in system dynamics modeling: Exploring the use of CHAID and CART
A Medina-Borja, K Pasupathy
Proceedings of the System Dynamics Conference, Boston, 2007
112007
Performance measurement: the development of outcome objectives for armed forces emergency services
K Triantis, A Medina-Borja
American Red Cross Chapter Management Workbook. Falls Church, VA. Systems …, 1996
91996
Learning from past operations with data mining: uncovering the profile of successful disaster relief partnerships
RM Sánchez, A Medina-Borja
IIE Annual Conference. Proceedings, 414, 2008
62008
Customers’ coping with interpersonal conflicts in intra and inter-cultural service encounters
H Zourrig, JC Chebat, R Toffoli, A Medina-Borja
AMS review 4 (1), 21-31, 2014
42014
Virtual organizational design laboratory: Agent-based modeling of the co-evolution of social service delivery networks with population dynamics
O Herrera-Restrepo, A Medina-Borja
Expert Systems with Applications 98, 189-204, 2018
32018
Are we teaching our students to think systematically? Systems Thinking in Engineering Education
G Molina, A Medina-Borja
2006 International Conference on Engineering Education, 2006
32006
Embedding Humans into Service Systems Analysis: The Evolution of Mathematical Thinking About Services
A Medina-Borja
Handbook of Service Science 2, 743-771, 2019
22019
IUCRC Logic Model Update January 2015
T Behrens, L McGowen, D Gray
22015
Universal healthcare: key behavioural factors affecting providers' and recipients' value propositions: a structural causal model of the Puerto Rico experience
V Quiñones–Avila, A Medina–Borja
International Journal of Behavioural and Healthcare Research 3 (1), 25-45, 2012
22012
Investigating Factors Influencing Consumer Behavior in Electronic Commerce: Empirical Investigation.
E Gil, V Cesani, A Medina-Borja
IIE Conference and Exposition 2009, 2009
22009
The system can't perform the operation now. Try again later.
Articles 1–20