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Leon A. Kappelman
Leon A. Kappelman
Professor Emeritus, Information Systems, ITDS Department, Ryan College of Business, UNT
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Measuring information systems service quality: concerns on the use of the SERVQUAL questionnaire
TP Van Dyke, LA Kappelman, VR Prybutok
MIS quarterly, 195-208, 1997
10851997
A comprehensive model for assessing the quality and productivity of the information systems function: toward a theory for information systems assessment
BL Myers, LA Kappelman, VR Prybutok
Information Resources Management Journal (IRMJ) 10 (1), 6-26, 1997
7831997
Early warning signs of IT project failure: The dominant dozen.
LA Kappelman, R McKeeman, L Zhang
Information systems management 23 (4), 2006
6512006
Cautions on the use of the SERVQUAL measure to assess the quality of information systems services
TP Van Dyke, VR Prybutok, LA Kappelman
Decision sciences 30 (3), 877-891, 1999
4261999
The 2016 SIM IT Issues and Trends Study.
LA Kappelman, ML Ephraim, V Johnson, ...
MIS Quarterly Executive 16 (1), 47-80, A1-A10, 2017
1832017
The 2015 SIM IT Issues and Trends Study
R Kappelman, L. A., McLean, E. R., Johnson, V., & Torres
MIS Quarterly Executive, 55-83, A1-A10, 2016
183*2016
The 2014 SIM IT Key Issues and Trends Study
LA Kappelman, ML Eph R., V Johnson, N Gerhart
MIS Quarterly Executive 13 (4), 237-263; with online Appendix, A1-A6, 2014
1812014
The respective roles of user participation and user involvement in information system implementation success
LA Kappelman, ER McLean
Proceedings of ICIS, 1991
1561991
The 2018 SIM IT issues and trends study
L Kappelman, R Torres, E McLean, C Maurer, V Johnson, K Kim
MIS Quarterly Executive 18 (1), 7, 2019
1512019
Key Issues of IT Organizations and Their Leadership: The 2013 SIM IT Trends Study
LA Kappelman, ML Ephraim, J Luftman, V Johnson
MIS Quarterly Executive 12 (4), 227-240, 2013
1502013
Measuring user involvement: A diffusion of innovation perspective
LA Kappelman
ACM SIGMIS Database: the DATABASE for Advances in Information Systems 26 (2 …, 1995
1501995
Converging end-user and corporate computing
LA Kappelman, JP Thompson, ER McLean
Communications of the ACM 36 (12), 79-92, 1993
1411993
The 2017 SIM IT Issues and Trends Study.
L Kappelman, V Johnson, C Maurer, E McLean, R Torres, A David, ...
MIS Quarterly Executive 17 (1), 2018
1212018
The enterprise and its architecture: Ontology & challenges
LA Kappelman, JA Zachman
Journal of Computer Information Systems 53 (4), 87-95, 2013
992013
Enterprise architecture: Charting the territory for academic research
L Kappelman, T McGinnis, A Pettite, A Sidorova
982008
Microcomputer playfulness: stable or dynamic trait?
SE Yager, LA Kappelman, GA Maples, VR Prybutok
ACM SIGMIS Database: The DATABASE for Advances in Information Systems 28 (2 …, 1997
961997
A study of information systems issues, practices, and leadership in Europe
L Kappelman, V Johnson, R Torres, C Maurer, E McLean
European Journal of Information Systems 28 (1), 26-42, 2019
892019
Standard user interface in e‐commerce sites
SP Liu, D Tucker, CE Koh, L Kappelman
Industrial Management & Data Systems 103 (8), 600-610, 2003
842003
Training, empowerment, and creating a culture for change
LA Kappelman, TC Richards
Empowerment in organizations 4 (3), 26-29, 1996
841996
Skills for success at different stages of an IT professional's career
L Kappelman, MC Jones, V Johnson, ER McLean, K Boonme
Communications of the ACM 59 (8), 64-70, 2016
832016
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