Service ecosystem design: Propositions, process model, and future research agenda J Vink, K Koskela-Huotari, B Tronvoll, B Edvardsson, K Wetter-Edman Journal of Service Research 24 (2), 168-186, 2021 | 297 | 2021 |
Design for value co-creation: Exploring synergies between design for service and service logic K Wetter-Edman, D Sangiorgi, B Edvardsson, S Holmlid, C Grönroos, ... Service Science 6 (2), 106-121, 2014 | 279 | 2014 |
Reshaping mental models–enabling innovation through service design J Vink, B Edvardsson, K Wetter-Edman, B Tronvoll Journal of Service Management 30 (1), 75-104, 2019 | 130 | 2019 |
Service Design-a conceptualization of an emerging practice K Wetter Edman | 110 | 2011 |
Staging aesthetic disruption through design methods for service innovation K Wetter-Edman, J Vink, J Blomkvist Design Studies 55, 5-26, 2018 | 95 | 2018 |
Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience K Wetter-Edman | 87 | 2014 |
Exploring overlaps and differences in service-dominant logic and design thinking KW Edman 1st Nordic conference on service design and service innovation, Oslo, Norway, 2009 | 70 | 2009 |
Service design as a transformational driver toward person-centered care in healthcare L Malmberg, V Rodrigues, L Lännerström, K Wetter-Edman, J Vink, ... Service design and service thinking in healthcare and hospital management …, 2019 | 46 | 2019 |
Decisions on recycling or waste: How packaging functions affect the fate of used packaging in selected Swedish households H Williams, F Wikström, K Wetter-Edman, P Kristensson Sustainability 10 (12), 4794, 2018 | 39 | 2018 |
Breaking free from NSD: Design and service beyond new service development S Holmlid, K Wetter-Edman, B Edvardsson Designing for service: Key issues and new directions, 95-104, 2017 | 39 | 2017 |
Implementing design thinking as didactic method in entrepreneurship education. The importance of through A Kremel, K Wetter Edman The Design Journal 22 (sup1), 163-175, 2019 | 33 | 2019 |
Relations and rationales of user's involvement in service design and service management K Wetter-Edman Lapland University Press, 2012 | 33 | 2012 |
Designing for aesthetic disruption: Altering mental models in social systems through designerly practices J Vink, K Wetter-Edman, M Aguirre The Design Journal 20 (sup1), S2168-S2177, 2017 | 32 | 2017 |
Understanding the influence of the co-design process on well-being J Vink, K Wetter-Edman, B Edvardsson, B Tronvoll Serv Des, 2016 | 32 | 2016 |
Designerly approaches for catalyzing change in social systems: A social structures approach J Vink, K Wetter-Edman, K Koskela-Huotari She Ji: The Journal of Design, Economics, and Innovation 7 (2), 242-261, 2021 | 29 | 2021 |
Design in public sector: Exploring antecedents of sustained design capability L Malmberg, K Wetter-Edman 20th DMI: Academic Design Management Conference-Inflection Point: Design …, 2016 | 27 | 2016 |
Changing the rules of the game in healthcare through service design J Vink, MP Joly, K Wetter-Edman, B Tronvoll, B Edvardsson Service design and service thinking in healthcare and hospital management …, 2019 | 25 | 2019 |
Experience and expertise: key issues for developing innovation capabilities through service design K Wetter-Edman, L Malmberg Service Design Geographies. Proceedings of the ServDes. 2016 Conference, 516-521, 2016 | 22 | 2016 |
Dealing with wicked problems, in messy contexts, through prototyping B Westerlund, K Wetter-Edman The Design Journal 20 (sup1), S886-S899, 2017 | 20 | 2017 |
Service ecosystem design: doing institutional work through design J Vink, B Tronvoll, B Edvardsson, K Wetter-Edman, M Aguirre Proceedings of the Naples Forum on Service. June, 6-9, 2017 | 19 | 2017 |