Linda Alkire (née Nasr)
Linda Alkire (née Nasr)
Assistant Professor of Marketing at Texas State University
Verified email at - Homepage
Cited by
Cited by
Frontline Service Technology infusion: conceptual archetypes and future research directions
A De Keyser, S Köcher, L Alkire, C Verbeeck, J Kandampully
Journal of Service Management 30 (1), 156-183, 2019
Design for service inclusion: creating inclusive service systems by 2050
RP Fisk, AM Dean, L Alkire, A Joubert, J Previte, N Robertson, ...
Journal of Service Management 29 (5), 834-858, 2018
The interplay of customer experience and commitment
T Keiningham, J Ball, S Benoit, HL Bruce, A Buoye, J Dzenkovska, L Nasr, ...
Journal of Services Marketing 31 (2), 148-160, 2017
Transformative service research and service design: synergistic effects in healthcare
S Anderson, L Nasr, SW Rayburn
The Service Industries Journal, 2017
Frontline encounters of the AI kind: An evolved service encounter framework
S Robinson, C Orsingher, L Alkire, A De Keyser, M Giebelhausen, ...
Journal of Business Research 116, 366-376, 2020
Exploring the impact of customer feedback on the well-being of service entities: a TSR perspective
L Nasr, J Burton, T Gruber, J Kitshoff
Journal of Service Management 25 (4), 531-555, 2014
The global refugee crisis: how can transformative service researchers help?
L Nasr, RP Fisk
The Service Industries Journal 39 (9-10), 684-700, 2019
Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact
L Alkire, C Mooney, FA Gur, S Kabadayi, M Renko, J Vink
Journal of Service Management, 2019
Social innovation in service: a conceptual framework and research agenda
L Aksoy, L Alkire, S Choi, PB Kim, L Zhang
Journal of Service Management, 2019
Uncovering the dark side of gamification at work: impacts on engagement and well-being
W Hammedi, T Leclercq, I Poncin, L Alkire
Journal of Business Research 122, 256-269, 2021
Showcasing the diversity of service research: Theories, methods, and success of service articles
S Benoit, K Scherschel, Z Ates, L Nasr, J Kandampully
Journal of Service Management, 2017
Investigating the transformative impact of bank transparency on consumers’ financial well-being
M Losada-Otálora, L Alkire
International Journal of Bank Marketing 37 (4), 1062-1079, 2019
Patient experience in the digital age: An investigation into the effect of generational cohorts
L Alkire, GE O'Connor, S Myrden, S Köcher
Journal of Retailing and Consumer Services 57, 102221, 2020
Elevating the human experience (HX) through service research collaborations: introducing ServCollab
RP Fisk, L Alkire, L Anderson, DE Bowen, T Gruber, AL Ostrom, L Patrício
Journal of Service Management 31 (4), 615-635, 2020
When good news is bad news: the negative impact of positive customer feedback on front-line employee well-being
L Nasr, J Burton, T Gruber
Journal of Services Marketing 29 (6/7), 599-612, 2015
Frontline Service Technology infusion: Conceptual archetypes and future research directions
AD Keyser, S Köcher, L Alkire, C Verbeeck, J Kandampully
Journal of Service Management 30 (1), 156-183, 2019
Developing a deeper understanding of positive customer feedback
L Nasr, J Burton, T Gruber
Journal of Services Marketing 32 (2), 142-160, 2018
Consumer perceptions of Interactive Service Robots: A Value-Dominant Logic perspective
W Barnett, A Foos, T Gruber, D Keeling, K Keeling, L Nasr
The 23rd IEEE International Symposium on Robot and Human Interactive …, 2014
Rethinking service systems and public policy: a transformative refugee service experience framework
S Boenigk, R Fisk, S Kabadayi, L Alkire, L Cheung, C Corus, ...
Journal of Public Policy & Marketing 40 (2), 165-183, 2021
Transformative service initiatives: enabling access and overcoming barriers for people experiencing vulnerability
S Boenigk, AA Kreimer, A Becker, L Alkire, RP Fisk, S Kabadayi
Journal of Service Research 24 (4), 542-562, 2021
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