Stefan Holmlid

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Johan BlomkvistAssistant Professor, Linköping UniversityVerified email at liu.se
Fabian SegelströmLinköping UniversityVerified email at segelstrom.se
Mattias ArvolaLinköping UniversityVerified email at liu.se
Katarina Wetter EdmanÖrebro UniversityVerified email at oru.se
Vanessa RodriguesAssistant Professor, Linkoping UniversityVerified email at liu.se
Tim OverkampPhDVerified email at liu.se
Fiona LambeSenior Research Fellow, Stockholm Environment InstituteVerified email at sei.org
Bo EdvardssonProfessor of Business Administration, CTF Service Research Centre, Karlstad universityVerified email at kau.se
Henrik ArtmanKTH (Royal Institute of Technology)Verified email at kth.se
Tuuli Mattelmäkiassociate professor, Aalto University School of Arts Design and ArchitectureVerified email at aalto.fi
Daniela SangiorgiPolitecnico di MilanoVerified email at polimi.it
Dominik MahrProfessor for Digital Innovation and MarketingVerified email at maastrichtuniversity.nl
Ana Kuštrak KorperPhDVerified email at liu.se
Gaby OdekerkenMaastricht UniversityVerified email at maastrichtuniversity.nl
Lisa MalmbergPhD in Design, Linköping UniversityVerified email at regionsormland.se
Christian GrönroosProfessor of Service and Relationship Marketing, Hanken School of Economics FinlandVerified email at hanken.fi
Martina ČaićAssistant Professor, Aalto University, School of Arts, Design and ArchitectureVerified email at aalto.fi
Jonas LundbergProfessor in Human Centered Design, Linköping UniversityVerified email at liu.se
ann LantzKTH Royal Institute of TechnologyVerified email at kth.se
Lia PatrícioAssociate Professor, INESC TEC and Faculty of Engineering, University of PortoVerified email at fe.up.pt

Stefan Holmlid

Professor in Design, Linköping University

Verified email at liu.se

design for service design and policy service design interaction design transformative service


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Bringing service design to service sciences, management and engineering S Holmlid, S Evenson Service science, management and engineering education for the 21st century …, 2008	290	2008
Design for value co-creation: Exploring synergies between design for service and service logic K Wetter-Edman, D Sangiorgi, B Edvardsson, S Holmlid, C Grönroos, ... Service Science 6 (2), 106-121, 2014	279	2014
Participative, co-operative, emancipatory: From participatory design to service design S Holmlid First Nordic Conference on service design and service innovation 53, 2009	263	2009
Interaction design and service design: Expanding a comparison of design disciplines S Holmlid	228	2007
Service design research: yesterday, today and tomorrow J Blomkvist, S Holmlid, F Segelström BIS Publishers, 2010	163	2010
Service prototyping according to service design practitioners J Blomkvist, S Holmlid Conference Proceedings, ServDes. 2010, Exchanging Knowledge, Linköping …, 2010	130	2010
Visualizations as tools for research: Service Designers on visualizations F Segelström, S Holmlid	98	2009
Existing prototyping perspectives: considerations for service design J Blomkvist, S Holmlid Nordes, 2011	88	2011
Thinking and doing ethnography in service design F Segelström, B Raijmakers, S Holmlid IASDR, Rigor and Relevance in Design. Seoul, 2009	75	2009
Prototyping and enacting services: Lessons learned from human-centered methods S Holmlid, S Evenson Proceedings from the 10th Quality in Services conference, QUIS 10, 2007	63	2007
Embracing complexity: A transdisciplinary conceptual framework for understanding behavior change in the context of development-focused interventions F Lambe, Y Ran, M Jürisoo, S Holmlid, C Muhoza, O Johnson, M Osborne World Development 126, 104703, 2020	59	2020
Co-creative practices in service innovation S Holmlid, T Mattelmäki, FS Visser, K Vaajakallio The handbook of service innovation, 545-574, 2015	53	2015
Adapting users: Towards a theory of use quality S Holmlid	47	2002
Service design as a transformational driver toward person-centered care in healthcare L Malmberg, V Rodrigues, L Lännerström, K Wetter-Edman, J Vink, ... Service design and service thinking in healthcare and hospital management …, 2019	46	2019
Service design as an innovation approach in technology startups: a longitudinal multiple case study AK Korper, L Patrício, S Holmlid, L Witell Creativity and Innovation Management 29 (2), 303-323, 2020	44	2020
Exploring Service Blueprints for Multiple Actors: A Case Study of Car Parking Services T Wreiner, I Mårtensson, O Arnell, N Gonzalez, S Holmlid, F Segelström DeThinking Service, ReThinking Design: The First Nordic Conference on …, 2009	42	2009
Breaking free from NSD : Design and service beyond new service development S Holmlid, K Wetter-Edman, B Edvardsson Designing for Service: Key Issues and New Directions, 95-105, 2017	39	2017
Ethnography by design: On goals and mediating artefacts S Segelström, F, Holmlid Arts and Humanities in Higher Education 14 (2), 134-149, 2014	39*	2014
Service design visualisations meet service theory: strengths, weaknesses and perspectives F Segelström, S Holmlid Proceedings of Art & Science of Service, San Jose, California, 1-18, 2011	39	2011
Cognitive work analysis in the conceptual design of first-of-a-kind systems–designing urban air traffic management J Lundberg, M Arvola, C Westin, S Holmlid, M Nordvall, B Josefsson Behaviour & Information Technology 37 (9), 904-925, 2018	38	2018

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