Jianglei Han, Ray
Jianglei Han, Ray
Data Scientist at SAP; Ph.D. in Computer Science from Nanyang Technological University, Singapore
Geverifieerd e-mailadres voor sap.com
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A survey on deep learning for named entity recognition
J Li, A Sun, J Han, C Li
IEEE Transactions on Knowledge and Data Engineering, 2020
1782020
Vertical domain text classification: towards understanding IT tickets using deep neural networks
J Han, M Akbari
Proceedings of the AAAI Conference on Artificial Intelligence 32 (1), 2018
72018
GraphMMU: Memory management unit for sparse graph accelerators
N Kapre, H Jianglei, A Bean, P Moorthy
2015 IEEE International Parallel and Distributed Processing Symposium …, 2015
72015
Towards effective extraction and linking of software mentions from user-generated support tickets
J Han, KH Goh, A Sun, M Akbari
Proceedings of the 27th ACM International Conference on Information and …, 2018
52018
Mean average distance to resolver: An evaluation metric for ticket routing in expert network
J Han, A Sun
2017 IEEE International Conference on Software Maintenance and Evolution …, 2017
42017
Did You Know? A Rule-Based Approach to Finding Similar Questions on Online Health Forums
J Han, N Nandan, A Sun
2015 International Conference on Healthcare Informatics, 513-514, 2015
22015
DeepRouting: A Deep Neural Network Approach for Ticket Routing in Expert Network
J Han, A Sun
2020 IEEE International Conference on Services Computing (SCC), 386-393, 2020
12020
UFTR: A Unified Framework for Ticket Routing
J Han, J Li, A Sun
arXiv preprint arXiv:2003.00703, 2020
12020
Mining Software Support Tickets for Assistive Routing
J Han
Nanyang Technological University, 2020
2020
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