Snehasish Banerjee
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Customer knowledge management via social media: the case of Starbucks
AYK Chua, S Banerjee
Journal of Knowledge Management, 2013
3102013
In search of patterns among travellers' hotel ratings in TripAdvisor
S Banerjee, AYK Chua
Tourism Management 53, 125-131, 2016
2212016
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
AYK Chua, S Banerjee
Computers in Human Behavior 54, 547-554, 2016
1382016
Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth
AYK Chua, S Banerjee
Journal of the Association for Information Science and Technology 66 (2 …, 2015
1042015
So fast so good: An analysis of answer quality and answer speed in community question‐answering sites
AYK Chua, S Banerjee
Journal of the American Society for Information Science and Technology 64 …, 2013
662013
Reliability of reviews on the Internet: The case of Tripadvisor
AYK Chua, S Banerjee
World Congress on Engineering & Computer Science: International Conference …, 2013
622013
Applauses in hotel reviews: Genuine or deceptive?
S Banerjee, AYK Chua
2014 Science and Information Conference, 938-942, 2014
522014
Intentions to trust and share online health rumors: An experiment with medical professionals
AYK Chua, S Banerjee
Computers in Human Behavior 87, 1-9, 2018
422018
Using supervised learning to classify authentic and fake online reviews
S Banerjee, AYK Chua, JJ Kim
Proceedings of the 9th international conference on ubiquitous information …, 2015
422015
Answers or no answers: Studying question answerability in stack overflow
AYK Chua, S Banerjee
Journal of Information Science 41 (5), 720-731, 2015
332015
A theoretical framework to identify authentic online reviews
S Banerjee, AYK Chua
Online Information Review, 2014
292014
How businesses draw attention on Facebook through incentives, vividness and interactivity
AYK Chua, S Banerjee
IAENG International Journal of Computer Science 42 (3), 275-281, 2015
282015
Deep learning to filter SMS Spam
PK Roy, JP Singh, S Banerjee
Future Generation Computer Systems 102, 524-533, 2020
272020
To share or not to share: The role of epistemic belief in online health rumors
AYK Chua, S Banerjee
International journal of medical informatics 108, 36-41, 2017
252017
Measuring the effectiveness of answers in Yahoo! Answers
AYK Chua, S Banerjee
Online Information Review, 2015
242015
A study of manipulative and authentic negative reviews
S Banerjee, AYK Chua
Proceedings of the 8th International Conference on Ubiquitous Information …, 2014
222014
Analyzing review efficacy on Amazon.com: Does the rich grow richer?
AYK Chua, S Banerjee
Computers in Human Behavior 75, 501-509, 2017
212017
Marketing via social networking sites: A study of brand-post popularity for brands in Singapore
AYK Chua, S Banerjee
Proceedings of the international multiconference of engineers and computer …, 2015
202015
Don't be deceived: Using linguistic analysis to learn how to discern online review authenticity
S Banerjee, AYK Chua, JJ Kim
Journal of the Association for Information Science and Technology 68 (6 …, 2017
162017
A linguistic framework to distinguish between genuine and deceptive online reviews
S Banerjee, AY Chua
Proceedings Of The International Multiconference Of Engineers And Computer …, 2014
162014
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Artikelen 1–20