| Antecedents and consequences of frontline service employee commitment to service quality AB Elmadağ, AE Ellinger, GR Franke Journal of Marketing Theory and Practice 16 (2), 95-110, 2008 | 260 | 2008 |
| Market orientation, employee development practices, and performance in logistics service provider firms AE Ellinger, DJ Ketchen Jr, GTM Hult, AB Elmadağ, RG Richey Jr Industrial Marketing Management 37 (4), 353-366, 2008 | 238 | 2008 |
| Organizational investments in social capital, managerial coaching, and employee work-related performance AD Ellinger, AE Ellinger, DG Bachrach, YL Wang, AB Elmadağ Baş Management Learning 42 (1), 67-85, 2011 | 235 | 2011 |
| Influences of organizational investments in social capital on service employee commitment and performance AE Ellinger, CCF Musgrove, AD Ellinger, DG Bachrach, AB ElmadağBaş, ... Journal of business research 66 (8), 1124-1133, 2013 | 186 | 2013 |
| The role of other customer effect in corporate marketing: its impact on corporate image and consumer‐company identification E Karaosmanoğlu, AB ElmadağBaş, JK Zhang European Journal of Marketing 45 (9/10), 1416-1445, 2011 | 186 | 2011 |
| The empowerment of frontline service staff in 3PL companies AE Ellinger, SB Keller, ABE Baş Journal of Business Logistics 31 (1), 79-98, 2010 | 77 | 2010 |
| An examination of organizations' frontline service employee development practices AE Ellinger, AB Elmadağ, AD Ellinger Human Resource Development Quarterly 18 (3), 293-314, 2007 | 73 | 2007 |
| Alleviating job stress to improve service employee work affect: the influence of rewarding AB Elmadağ, AE Ellinger Service Business 12 (1), 121-141, 2018 | 65 | 2018 |
| Measurement of organizational investments in social capital: The service employee perspective AE Ellinger, ABE Baş, AD Ellinger, YL Wang, DG Bachrach Journal of Business Research 64 (6), 572-578, 2011 | 53 | 2011 |
| Cross-national differences in complaint behavior: cultural or situational? JG Blodgett, A Bakir, AS Mattila, A Trujillo, C Quintanilla, AB Elmadağ Journal of Services Marketing 32 (7), 913-924, 2018 | 36 | 2018 |
| Exploring the development of supply chain international joint ventures M Tokman, A Banu Elmadag, N Uray, R Glenn Richey Jr International Journal of Physical Distribution & Logistics Management 37 (6 …, 2007 | 21 | 2007 |
| Frontline employee age and customer mistreatment: a meta-analysis M Okan, AB Elmadag, E İdemen Journal of Services Marketing 35 (1), 98-115, 2021 | 19 | 2021 |
| Witnessing verbal aggression: role of customers’ self-conscious emotions M Okan, AB Elmadag Journal of Services Marketing 34 (2), 253-268, 2020 | 15 | 2020 |
| The influence of managerial coaching on relationships between organizational investments in social capital and employee work-related performance AE Ellinger, AD Ellinger, DG Bachrach, Y Wang, ABE Baş Proceedings of the Academy of Human Resource Development Conference …, 2009 | 10 | 2009 |
| Managing frontline service employee motivation: Influences on work-related outcomes and customer experiences AB Elmadag The University of Alabama, 2006 | 9 | 2006 |
| Understanding consumers' perceptions of fashion J Zhang, AB Elmadag ACR North American Advances, 2007 | 8 | 2007 |
| A qualitative approach to designer as a product cue: proposed conceptual model of consumers perceptions and attitudes E Idemen, AB Elmadag, M Okan Review of Managerial Science 15 (5), 1281-1309, 2021 | 7 | 2021 |
| Developing brand loyalty among SMEs: is communication the key? AB Elmadag, O Peneklioglu Small Enterprise Research 25 (3), 239-256, 2018 | 5 | 2018 |
| Inclusivity in sports: fan attitudes and behaviors towards nonbinary athletes AB Elmadag, G Yaoyuneyong, B Burgess International Journal of Sports Marketing and Sponsorship, 2023 | 4 | 2023 |
| Organizational investments in social capital, managerial coaching and service employee performance AE Ellinger, AD Ellinger, DG Bachrach, AB Elmadağ Baş, YL Wang Proceedings of the 2009 Academy of Marketing Science (AMS) Annual Conference …, 2014 | 3 | 2014 |
Andrea D. EllingerProfessor of Human Resource DevelopmentVerified email at uttyler.edu
