| Integration of online and offline channels in retail: The impact of sharing reliable inventory availability information S Gallino, A Moreno Management Science 60 (6), 1434-1451, 2014 | 686 | 2014 |
| How to win in an omnichannel world DR Bell, S Gallino, A Moreno MIT Sloan Management Review, 2014 | 630 | 2014 |
| Offline Showrooms in Omni-Channel Retail: Demand and Operational Benefits DR Bell, S Gallino, A Moreno Management Science, 2016 | 570* | 2016 |
| The operational value of social media information R Cui, S Gallino, A Moreno, DJ Zhang Production and Operations Management 27 (10), 1749-1769, 2018 | 273 | 2018 |
| Channel integration, sales dispersion, and inventory management S Gallino, A Moreno, I Stamatopoulos Management Science 63 (9), 2813-2831, 2017 | 219 | 2017 |
| Competition-based dynamic pricing in online retailing: A methodology validated with field experiments M Fisher, S Gallino, J Li Management science 64 (6), 2496-2514, 2018 | 169 | 2018 |
| Severe weather and automobile assembly productivity GP Cachon, S Gallino, M Olivares Columbia Business School Research Paper, 2012 | 164 | 2012 |
| Showrooms and information provision in omni-channel retail D Bell, S Gallino, A Moreno Production and Operations Management 24 (3), 360-362, 2015 | 153 | 2015 |
| The value of rapid delivery in omnichannel retailing ML Fisher, S Gallino, JJ Xu Journal of Marketing Research 56 (5), 732-748, 2019 | 125 | 2019 |
| Does adding inventory increase sales? Evidence of a scarcity effect in US automobile dealerships GP Cachon, S Gallino, M Olivares Management Science 65 (4), 1469-1485, 2019 | 119 | 2019 |
| The value of fit information in online retail: Evidence from a randomized field experiment S Gallino, A Moreno Manufacturing & Service Operations Management 20 (4), 767-787, 2018 | 108 | 2018 |
| The store is dead-long live the store D Bell, S Gallino, A Moreno MIT Sloan Management Review, 2018 | 50 | 2018 |
| Customer supercharging in experience-centric channels DR Bell, S Gallino, A Moreno Management Science 66 (9), 4096-4107, 2020 | 31 | 2020 |
| Finding a needle in a haystack: The effects of searching and learning on pick-worker performance RJ Batt, S Gallino Management Science 65 (6), 2624-2645, 2019 | 29 | 2019 |
| Setting retail staffing levels: A methodology validated with implementation M Fisher, S Gallino, S Netessine Manufacturing & Service Operations Management 23 (6), 1562-1579, 2021 | 28 | 2021 |
| Does online training work in retail? M Fisher, S Gallino, S Netessine Manufacturing & Service Operations Management 23 (4), 876-894, 2021 | 20 | 2021 |
| Operations in an omnichannel world S Gallino, A Moreno Springer International Publishing, 2019 | 20 | 2019 |
| Need for speed: The impact of in-process delays on customer behavior in online retail S Gallino, N Karacaoglu, A Moreno Operations Research, 2022 | 18* | 2022 |
| Retailers are squandering their most potent weapons M Fisher, S Gallino, S Netessine Harvard Business Review 97 (1), 72-79, 2019 | 18 | 2019 |
| Free Shipping Is Not Free: A Data-Driven Model to Design Free-Shipping Threshold Policies. GP Cachon, S Gallino, J Xu Available at SSRN 3250971, 2018 | 17 | 2018 |
Toni MorenoHarvard Business SchoolVerified email at hbs.edu
