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Dilip S. Mutum
Dilip S. Mutum
Other namesAdam Dilip Mutum, Dilip Singh Mutum
Professor of Marketing, School of Business, Monash University Malaysia
Verified email at monash.edu - Homepage
Title
Cited by
Cited by
Year
Health and cosmetics: Investigating consumers’ values for buying organic personal care products
E Ghazali, PC Soon, DS Mutum, B Nguyen
Journal of Retailing and Consumer Services 39, 154-163, 2017
3502017
A review of customer relationship management: successes, advances, pitfalls and futures
B Nguyen, DS Mutum
Business Process Management Journal 18 (3), 400-419, 2012
3442012
Pro-environmental behaviours and value-belief-norm theory: Assessing unobserved heterogeneity of two ethnic groups.
EM Ghazali, B Nguyen, DS Mutum, SF Yap
Sustainability 11 (12), 3237, 2019
179*2019
Do Consumers Want Mobile Commerce? A Closer Look at M-Shopping and Technology Adoption in Malaysia
E Ghazali, DS Mutum, CJ Hui, B Nguyen
Asia Pacific Journal of Marketing and Logistics. 30 (4), 1064-1086, 2018
1662018
Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
E Ghazali, B Nguyen, DS Mutum, AA Mohd-Any
Electronic Markets 26, 157-171, 2016
1532016
Consumer generated advertising in blogs
D Mutum, Q Wang
Handbook of research on digital media and advertising: User generated …, 2011
1202011
Exploring Player Behavior and Motivations to Continue Playing Pokémon GO
E Ghazali, D Mutum, MY Woon
Information Technology & People, 2018
1092018
Impact of Religious Values and Habit on an Extended Green Purchase Behaviour Model
EM Ghazali, DS Mutum, N Ariswibowo
International Journal of Consumer Studies 42 (6), 639-654, 2018
962018
Multiple Sequential Mediation in an Extended Uses and Gratifications Model of Augmented Reality Game Pokémon Go
E Ghazali, D Mutum, MY Woon
Internet Research 29 (3), 504-528, 2019
892019
To fly or not to fly? An empirical study of trust, post-recovery satisfaction and loyalty of Malaysia Airlines passengers
AA Mohd-Any, DS Mutum, EM Ghazali, L Mohamed-Zulkifli
Journal of Service Theory and Practice 29 (5/6), 661-690., 2019
652019
Online loyalty and its interaction with switching barriers
D Mutum, EM Ghazali, B Nguyen, D Arnott
Journal of Retailing and Consumer Services 21 (6), 942-949, 2014
562014
Parallel mediation effect of consumption values and the moderation effect of innovativeness, in predicting the influence of identity on green purchasing behaviour
DS Mutum, EM Ghazali, WP Woon
Journal of Consumer Behaviour 20 (3), 827-844., 2021
452021
Electronic word‐of‐mouth for university selection: Implications for academic leaders and recruitment managers
HP Yang, D Mutum
Journal of General Management 40 (4), 23-44, 2015
442015
Projecting University Brand Image via Satisfaction and Behavioral Response: Perspectives from UK-based Malaysian Students
S Alwi, N Che-Ha, B Nguyen, E Ghazali, D Mutum, PJ Kitchen
Qualitative Market Research: An International Journal 23 (1), 47-68., 2019
412019
Status-Quo Satisfaction and Smartwatch Adoption: A Multi-Group Analysis
EM Ghazali, DS Mutum, MHJ Pua, T Ramayah
Industrial Management & Data Systems 120 (12), 2319-2347, 2020
352020
Exploratory study of buying fish online: are Malaysians ready to adopt online grocery shopping?
E Ghazali, D Mutum, NA Mahbob
International Journal of Electronic Marketing and Retailing 1 (1), 67-82, 2006
342006
Customer relationship management: advances, dark sides, exploitation and unfairness
B Nguyen, DS Mutum
International Journal of Electronic Customer Relationship Management 6 (1), 1-19, 2012
332012
A study of player behavior and motivation to purchase Dota 2 virtual in game items
EM Ghazali, H Al Halbusi, FAM Abdel Fattah, MU Hossain Uzir, ...
Kybernetes 52 (6), 1937-1961, 2023
282023
The Impact of the Institutional Environment and Experience on Social Entrepreneurship: A Multi-Group Analysis
E Ghazali, DS Mutum, HH Javadi
International Journal of Entrepreneurial Behavior & Research 27 (5), 1329-1350., 2021
252021
Elucidating the drivers of residential mobility and housing choice behaviour in a suburban township via push–pull–mooring framework
EM Ghazali, EYL Ngiam, DS Mutum
Journal of Housing and the Built Environment 35 (2), 633-659, 2020
242020
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