| Customers' adoption of banking channels in Hong Kong WWN Wan, CL Luk, CWC Chow International Journal of bank marketing 23 (3), 255-272, 2005 | 413 | 2005 |
| The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity ICC Chan, LW Lam, CWC Chow, LHN Fong, R Law International Journal of Hospitality Management 66, 54-65, 2017 | 195 | 2017 |
| Motivation of travel agents' customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation CWC Chow, JYM Lai, R Loi Tourism Management 48, 362-369, 2015 | 139 | 2015 |
| Effects of comparative advertising in high-and low-cognitive elaboration conditions CWC Chow, CL Luk Journal of Advertising 35 (2), 55-67, 2006 | 95 | 2006 |
| What threatens retail employees' thriving at work under leader‐member exchange? The role of store spatial crowding and team negative affective tone AJ Xu, R Loi, CWC Chow Human Resource Management 58 (4), 371-382, 2019 | 51 | 2019 |
| The interactive effect of LMX and LMX differentiation on followers’ job burnout: Evidence from tourism industry in Hong Kong JYM Lai, CWC Chow, R Loi The International Journal of Human Resource Management 29 (12), 1972-1998, 2018 | 49 | 2018 |
| Linking customer participation to service employees’ work‐to‐family enrichment: The role of job crafting and OBSE R Loi, AJ Xu, CWC Chow, WWH Chan Journal of Occupational and Organizational Psychology 93 (2), 381-404, 2020 | 37 | 2020 |
| Interpersonal relationship, service quality, seller expertise: How important are they to adolescent consumers? WWN Wan, CL Luk, KS Fam, P Wu, CWC Chow Psychology & Marketing 29 (5), 365-377, 2012 | 34 | 2012 |
| Consumer responses to sexual advertising: The intersection of modernization, evolution, and international marketing WWN Wan, CL Luk, CWC Chow Journal of International Business Studies 45, 751-782, 2014 | 33 | 2014 |
| Customer misbehavior and store managers' work‐to‐family enrichment: The moderated mediation effect of work meaningfulness and organizational affective commitment R Loi, AJ Xu, CWC Chow, JML Kwok Human Resource Management 57 (5), 1039-1048, 2018 | 31 | 2018 |
| Does service employee arrogance discourage sales of luxury brands in emerging economies? X Wang, CWC Chow, CL Luk Psychology & Marketing 30 (10), 918-933, 2013 | 29 | 2013 |
| Can taking charge at work help hospitality frontline employees enrich their family life? AJ Xu, R Loi, CWC Chow International Journal of Hospitality Management 89, 102594, 2020 | 28 | 2020 |
| Turning the tables: Mitigating effects of proactive personality on the relationships between work-to-family conflict and work-and nonwork-related outcomes V P. Lau, Y Yee Wong, C WC Chow Career Development International 18 (5), 503-520, 2013 | 26 | 2013 |
| Attitudes towards internet advertising: a cross-cultural study G Guo, FSL Cheung, WF Leung, CWC Chow International Journal of Internet Marketing and Advertising 3 (2), 158-176, 2006 | 22 | 2006 |
| Does taking charge help or harm employees’ promotability and visibility? An investigation from supervisors’ status perspective. AJ Xu, R Loi, CWC Chow Journal of Applied Psychology 108 (1), 53, 2023 | 19 | 2023 |
| Why and when proactive employees take charge at work: the role of servant leadership and prosocial motivation AJ Xu, R Loi, CWC Chow European Journal of Work and Organizational Psychology 31 (1), 117-127, 2022 | 19 | 2022 |
| Consumers’ Views of Feng Shui: Antecedents and Behavioral Consequences CL Luk, WWN Wan, RPM Chow, CWC Chow, KS Fam, P Wu, S Kim Psychology & Marketing 29 (7), 488-501, 2012 | 18 | 2012 |
| Turning hotel employees into brand champions: The roles of well-connected leaders and organizational identification WWH Chan, CWC Chow, R Loi, AJ Xu Journal of Hospitality & Tourism Research 42 (8), 1232-1253, 2018 | 13 | 2018 |
| An institutional perspective on modernization and sex-appeal advertising C Leung Luk, CWC Chow, WWN Wan, JYM Lai, I Fu, CPS Fong Asia Pacific Journal of Marketing and Logistics 29 (2), 220-238, 2017 | 13 | 2017 |
| Sensory marketing in hospitality: a critical synthesis and reflection LHN Fong, SSI Lei, CWC Chow, LW Lam International Journal of Contemporary Hospitality Management 35 (8), 2916-2928, 2022 | 11 | 2022 |
