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Mason Jenkins
Mason Jenkins
Clinical Assistant Professor of Marketing, Belk College of Business, UNC Charlotte
Verified email at uncc.edu - Homepage
Title
Cited by
Cited by
Year
Customer deviance: A framework, prevention strategies, and opportunities for future research
PW Fombelle, CM Voorhees, MR Jenkins, K Sidaoui, S Benoit, T Gruber, ...
Journal of Business Research 116, 387-400, 2020
732020
Meclizine enhancement of sensorimotor gating in healthy male subjects with high startle responses and low prepulse inhibition
JA Larrauri, LD Kelley, MR Jenkins, EC Westman, NA Schmajuk, ...
Neuropsychopharmacology 39 (3), 651-659, 2014
32014
How Robust is the Influence of Causal Explanation on Clinical Judgments? Assessments in Structured Clinical Interviews
MR Jenkins, NS Kim
The Journal of Psychology 152 (2), 96-109, 2018
22018
I’m Sorry for not Being Sorry: An Argument for Withholding an Apology After Service Failures
MR Jenkins, PW Fombelle, ML Steffel
2021
The Influence of Controllability and Causal Status on Counterfactual Thinking and Associated Affect
MR Jenkins
Northeastern University, 2019
2019
Customer Deviance: An Expanded Framework, Prevention Strategies, and Opportunities for Future Research
P Fombelle, C Voorhees, M Jenkins, I Abosag, S Benoit, T Gruber, ...
Customer Deviance: An Expanded Framework, Prevention Strategies, and …, 2018
2018
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