Panagiotis Sarantopoulos
Panagiotis Sarantopoulos
Assistant Professor of Marketing, Alliance Manchester Business School
Verified email at - Homepage
Cited by
Cited by
Customer experience management in the age of big data analytics: A strategic framework
M Holmlund, Y Van Vaerenbergh, R Ciuchita, A Ravald, P Sarantopoulos, ...
Journal of Business Research 116, 356-365, 2020
Shopping missions: An analytical method for the identification of shopper need states
P Sarantopoulos, A Theotokis, K Pramatari, G Doukidis
Journal of Business Research 69 (3), 1043-1052, 2016
The Impact of a Complement-Based Assortment Organization on Purchases
P Sarantopoulos, A Theotokis, K Pramatari, AL Roggeveen
Journal of Marketing Research 56 (3), 459-478, 2019
A data mining-based framework to identify shopping missions
A Griva, C Bardaki, S Panagiotis, D Papakiriakopoulos
Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention
C Lazaris, A Vrechopoulos, P Sarantopoulos, G Doukidis
Journal of Retailing and Consumer Services 64, 102731, 2022
Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions
C Lazaris, P Sarantopoulos, A Vrechopoulos, G Doukidis
International Journal of Electronic Commerce 25 (4), 440-468, 2021
A Strategic Framework for Understanding and Managing Customer Experience Feedback
R Ciuchita, M Holmlund, A Ravald, P Sarantopoulos, Y Van Vaerenbergh, ...
QUIS16 International Research Symposium on Service Excellence in Management …, 2019
Language Dynamics in Employee–Customer Text-Based Interactions
FJ Villarroel Ordenes, D Grewal, L Grewal, P Sarantopoulus
Winter AMA Academic Conference-Understanding Complexity Transforming the …, 2019
The Impact of Dialogue Dynamics in Online Service Resolution
F Villarroal Ordenes, D Grewal, L Grewal, P Sarantopoulos
ACR North American Advances, 2019
Calorie Attentiveness; Price Framing, Self-Regulation and Bundle Choice
O Omebere-Iyari, P Sarantopoulos, H He
41st Annual ISMS Marketing Science Conference, 2019
Shopping missions and their impact on assortment organization: an analytics-informed shopper marketing approach
P Sarantopoulos
Οικονομικό Πανεπιστήμιο Αθηνών. Σχολή Διοίκησης Επιχειρήσεων. Τμήμα …, 2016
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