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Nancy Bouranta
Nancy Bouranta
Lecturer - Organizational Behaviour
Verified email at upatras.gr
Title
Cited by
Cited by
Year
On the relationship between emotional intelligence and entrepreneurial attitudes and intentions
LA Zampetakis, K Kafetsios, N Bouranta, T Dewett, VS Moustakis
International Journal of Entrepreneurial Behavior & Research 15 (6), 595-618, 2009
3892009
The relationship between internal and external service quality
N Bouranta, L Chitiris, J Paravantis
International Journal of Contemporary Hospitality Management 21 (3), 275-293, 2009
3452009
On the relationship between individual creativity and time management
LA Zampetakis, N Bouranta, VS Moustakis
Thinking skills and creativity 5 (1), 23-32, 2010
2162010
Identifying the critical determinants of TQM and their impact on company performance: Evidence from the hotel industry of Greece
N Bouranta, EL Psomas, A Pantouvakis
The TQM Journal 29 (1), 147-166, 2017
1692017
The key factors of total quality management in the service sector: a cross-cultural study
N Bouranta, E Psomas, MF Suárez-Barraza, C Jaca
Benchmarking: An International Journal 26 (3), 893-921, 2019
1592019
The link between organizational learning culture and customer satisfaction: Confirming relationship and exploring moderating effect
A Pantouvakis, N Bouranta
The Learning Organization 20 (1), 48-64, 2013
1572013
The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector
A Pantouvakis, N Bouranta
The TQM Journal 25 (2), 186-201, 2013
1352013
The impact of internal marketing to market orientation concept and their effects to bank performance
N Bouranta, G Mavridoglou, P Kyriazopoulos
Operational Research 5 (2), 349-362, 2005
872005
The gap in soft skills perceptions: A dyadic analysis
K Tsirkas, AP Chytiri, N Bouranta
Education+ Training 62 (4), 357-377, 2020
712020
Effects of total quality management in local authorities
E Psomas, F Vouzas, N Bouranta, M Tasiou
International journal of quality and service sciences 9 (1), 41-66, 2017
682017
Assessing lean adoption in food SMEs: evidence from Greece
E Psomas, J Antony, N Bouranta
International journal of quality & reliability management 35 (1), 64-81, 2018
642018
Measuring police officer and citizen satisfaction: comparative analysis
N Bouranta, Y Siskos, N Tsotsolas
Policing: An International Journal of Police Strategies & Management 38 (4 …, 2015
622015
Agility, organisational learning culture and relationship quality in the port sector
A Pantouvakis, N Bouranta
Total Quality Management & Business Excellence 28 (3-4), 366-378, 2017
552017
A comparative analysis of competitive priorities and business performance between manufacturing and service firms
N Bouranta, E Psomas
International Journal of Productivity and Performance Management 66 (7), 914-931, 2017
542017
Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector
E Koutsothanassi, N Bouranta, E Psomas
International Journal of Quality and Service Sciences 9 (3/4), 425-440, 2017
452017
Quality and price–impact on patient satisfaction
A Pantouvakis, N Bouranta
International Journal of Health Care Quality Assurance 27 (8), 684-696, 2014
412014
Cost of quality measurement in food manufacturing companies: the Greek case
E Psomas, C Dimitrantzou, F Vouzas, N Bouranta
International Journal of Productivity and Performance Management 67 (9 …, 2018
382018
The influence of leadership on strategic flexibility and business performance: the mediating role of talent management
D Kafetzopoulos, E Psomas, N Bouranta
Management Decision 60 (9), 2532-2551, 2022
332022
ISM Code implementation: an investigation of safety issues in the shipping industry
M Karakasnaki, P Vlachopoulos, A Pantouvakis, N Bouranta
WMU Journal of Maritime Affairs 17, 461-474, 2018
302018
Does transformational leadership influence TQM practices? A comparison analysis between manufacturing and service firms
N Bouranta
The TQM Journal 33 (3), 706-728, 2020
262020
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